Llama Life Solutions
We don’t sell products and services. We sell experiences.
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Our mission is to establish a lifestyle corporate business that is accessible, affordable, and responsive to the diverse needs of our individual and corporate clients. The ethos of this business are rooted in the following llama value proposition:
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Our ethos is to inspire others to understand their operating environment and life circumstances, thereby providing tools and enabling them to reach their maximum human and organizational potential. Through life coaching we address issues related to victim-mentality, giving clients a voice and a way to build community and organizational bridges. We restore, nurture and sustain stakeholder relationships.
We offer Customer Service Training Solutions. Our flagship training programme is entitled: Ten Commandments of Exceptional Customer Service. Customer service or customer care is the backbone of the entire hospitality industry. By understanding the mind or psychology of a customer, this industry should constantly re-orientate and train its customer-facing staff to keep up with the complexities and nuances which are not always taught at training or academic institutions, that is; human behaviour, rapidly changing customer expectations, evolving technological trends and innovation of the hospitality and tourism industry. Arguably, the deliverance of exceptional service brings many benefits, which include; repeat business, enhanced reputation and also the creation of a market niche. Understanding what customers’ want, when, how and why, is a difficult task. Human psychology is such a highly complex subject. No one can always predict customer needs, their behaviour or reactions. Excellent or exceptional customer service sets apart competition within the hospitality and tourism industry.
We offer to facilitate Community, Public, Private Partnerships built on a sound understanding of the ethos of governance, accountability, empowerment and community participation. New paradigms show that CSI should stimulate new ways of doing things and new ways of thinking. CSI is a backbone of every company which strives to remain commercially viable and environmentally sustainable. Hence, companies should invest in their local communities to ensure that their business remains a going concern, while at the same time contributing to the growth of human and natural resources within their areas of operation.
We offer our individual and corporate clients learning, growth and human development solutions. Both coaching and mentoring will enable our clients to realize their full potential, needs, desires, thought processes, thereby assist them to identify viable, various options, or choices. The solutions will further enable our clients to develop new coping mechanisms, in the work environment, at home and generally, their societal relationships.
We offer our clients experiences. Our floral services are specifically designed for the special needs of corporate/commercial/public sector and individual clients. The flowers are uniquely-designed, retail cut, fresh and provide a positive effect in any given environment or event. The blended floral and events solutions, imbue flawless customer service, exquisite beauty, décor, ambience and oasis of peace and a tranquil event.
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Confessions of a Llama:
Confessions of a Llama follows the adventures of Samotima Silver, whose story started as that of an Edo-speaking, Trans-Atlantic slave, raised in the Kotonou Empire, West Africa. He was sold to the richest Spanish merchant bidder to work in the 16th-century silver mines of Potosi, Alto Peru. In this enthralling account, the author – Patrick Ntsime – takes readers on a literary journey around South America as Mr Silver and his descendant, Mr Motara, South Africa’s first diplomat to Bolivia.
Mo Motara faces many trials and tribulations as a diplomat on the precipice of post-apartheid South Africa, including two extended stays in mental asylums, and meeting the love of his life. Together, they set off on an exciting adventure, filled with romance, secrets, and excitement. The author draws fascinating parallels between the slave trade and liberation of both countries in this fictional autobiography, and the tales of the protagonists, which makes it the perfect read for lovers of history and romance.
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You can reach us at Patrick 082 900 2541
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